Operations Management

Hospital Operations Strategy

  • SOP’S and Policies for hospital operations
  • EBITDA improvement
  • Ensuring quality service delivery and statutory compliance
  • Tariff designing, Billing SOC, Billing policies of the hospital. Association policies for consultants, Remuneration structure, induction program, etc
  • Cost control, MIS management, cash flow, tracking daily sales outstanding
  • Departmental flow chart
  • Disaster management preparedness, mock drills of different codes
  • Process of daily meeting with administrative heads of all departments, daily round of hospital with a checklist
  • Daily tracking of DAMA patients
  • Implementation of HR Initiatives and employee welfare programs
  • Creating new infrastructure according to the needs of the clinical program
  • Supply chain and inventory management

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